Shipping
General Information
Orders are processed the following business day, Monday through
Friday, excluding holidays. Your payment will be processed only once
your order has shipped. In order to provide faster and greener shipping for United States
residents on both coasts, Deck Towel produces all towels in New York but
ships them from Michigan.
Domestic shipping is free.
International shipping is available at a flat rate of $24.00 to Canada,
$50.00 to all other destinations. Please be aware that shipping charges do not include international taxes
or duties. Contact the customs office in the destination country for
information about any applicable duties or taxes before ordering.
You will receive a tracking number. Only residents of New York will be charged the state sales tax.
Please ensure that your shipping address is current when placing an order. Deck Towel is unable to redirect packages.
Returns & Exchanges
Every Deck Towel comes with a 60-day money-back guarantee. If you decide the product is not for you, simply e-mail info@decktowel.com with your request to return your towel within 60 days. Upon approval*, you will receive a full refund of the purchase price, less shipping and handling.
So, what are you waiting for? Order a Deck Towel today!
*Washed, ironed, stained or otherwise unsaleable products cannot be returned. Only towels in saleable condition will be refunded, others will be returned to the customer at their own cost. Please allow up to 21 days for your refund to be processed. Bags and other accessories cannot be returned. Only towels purchased from our online shop may be returned or exchanged. Deck Towel cannot accept responsibility for the reimbursement of lost return packages without tracking numbers. All international and Canadian orders are final sale.
Tracking
Choose one of the following options to track your order.
by Email Address:
